Successful Integration of Enterprise Applications

Enterprise Applications are designed to integrate computer systems that run all phases of a companies operations to facilitate cooperation and coordination of work across the enterprise. The intent is to integrate core business processes such as finance, human resources, sales, manufacturing and stock.

3 Companies that have succeeded in the integration of enterprise applications are:

1. Amazon

Amazon’s success is based on its ability to deliver value to its customers through convenience, variety, and outstanding service. Amazon's continuous innovation, focus on customer relationships, and diverse revenue streams have propelled it to become a dominant force in the global e-commerce landscape.

Amazon uses SAP (Systems Analysis and Programme Development) as its ERP system as the company focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. Amazon could not meet its long-term goals with their system and in 2008 decided to establish SAP. Sellers ensure consistency in their operations with the help of ERP systems.

The benefits of SAP for Amazon include efficient and effective management of their stores and high-volume complex operations, better customer service, enhanced reporting and planning, and improved visibility.

2. Toyota

Toyota’s goal was to globally expand its reach in offering high quality services to its customers. In order to do so they had to improve their operational management accuracy and overall efficiency and reduce work hours of its employees. They were determined to adopt a paperless system and decided to introduce an ERP system called Microsoft Dynamics 365 in its operations.

Microsoft Dynamics 365 helps manage their after-sales service skills and operations for distributors offering services to their products. It also analyses and predicts their demand. These features have all contributed into the success of Toyota.

3. Starbucks

Starbucks is a multinational chain of coffeehouses. It concentrates on providing premium customer service, high quality coffee and a welcoming atmosphere. 

In their operations, they use Oracle ERP. This is a cloud-based software system that automates back-office tasks and day to day business operations. Oracle ERP allows Starbucks to view all areas of their business, display revenue analytics, and provide quick access to information relating to revenue, business expenses and sales.

As you can see, there are many benefits to implementing enterprise applications. 

Thanks for tuning in, I hope you enjoyed this post and found it insightful! I’ll be back next week with another,

Mollie.